Emailing FAQ's

Contains FAQ's about emailing/texting function

How many documents can I attach when sending an email through Gabriel?
You can attach multiple files to an email as long as the combined file size does not exceed 20 MB. We encourage you to create a desktop folder titled ‘Gabri...
Fri, Sep 4, 2020 at 1:34 PM
When I send a text can the parishioner respond back?
A parishioner cannot respond back to a text. Gabriel suggests that you do the following to let them know they cannot respond back.  In addition, we suggest ...
Mon, Mar 2, 2020 at 12:52 PM
Can links be included in emails sent from Gabriel?
If you would like to include a link in any email sent from Gabriel you simply copy and paste the link into the body of the email and or text message field. ...
Tue, Jun 9, 2020 at 10:30 AM
What are the most common reasons for emails bouncing?
Bounced emails can happen for a number of reasons.  Listed below are some of the most common reasons. Check for spacing.  Spacing is not allowed in ema...
Tue, May 5, 2020 at 2:10 PM
When we send a mass email to our parishioners or religious ed families it will have a big spam alert on the top of the page. Is there a way to remove that message??
This is due to the recipients email provider. Gabriel has a 99% Positive Reputation within SendGrid (our email provider) which is typically used by the emai...
Wed, Nov 18, 2020 at 11:13 AM
We have parishioners who are not receiving our parish and/or religious ed emails?
If a parishioner contacts you because they are not receiving emails please follow the steps outlined below.  1.  Check the Family Record and Member Reco...
Tue, Nov 24, 2020 at 4:49 PM