Merging Duplicate Family and Member Records

This section answers FAQ's for merging duplicate Family and Member records.

What is the best way to find duplicate Family Records?
If you are trying to determine duplicate and/or member records for a single church then we suggest you download ALL family records and sort by the Last Name...
Tue, Feb 2, 2021 at 10:25 AM
How do we merge duplicate family/member records?
Please contact Customer Support and our IT Team will complete your request. Please provide the Family ID numbers that you would like to merge. If there ...
Thu, Nov 21, 2019 at 10:26 AM
When is it okay to delete a family/member record?
In general, Gabriel does not recommend that you delete family records.  We suggest that you request Gabriel to merge the records in case there is older cont...
Thu, Nov 21, 2019 at 10:43 AM
How do we prevent a duplicate record from occurring?
It is the responsibility of each organization to maintain the integrity of the database.  Prior to adding a new family to the database, you should make it a...
Thu, Nov 21, 2019 at 11:07 AM