FAQ

This section contains frequently asked questions by our users. It covers all aspects of Gabriel

How do I reset my password?
We have a step by step video.  Reminder: Passwords must have an Upper case, Lower case, number, and special character to be secure.
Wed, 27 Dec, 2017 at 4:12 PM
How do I manage multiple parishes with one account?
This video will show you how to log into the system and change between parishes if you are administering more than one. 
Wed, 27 Dec, 2017 at 2:16 PM
How do I download family and member data?
You can easily download family and member data into a csv or Excel file.  Navigate to either the Family Search or the Member Search screen and use the searc...
Wed, 11 Sep, 2019 at 8:12 AM
How long does Gabriel maintain it's contribution information for the parishes?
Currently Gabriel maintains contribution data for an unlimited number of years.  We will be moving to the IRS standard of 7 years at the end of 2019.
Mon, 12 Aug, 2019 at 8:19 AM
I am unable to see certain screens when I am logged into Gabriel?
This is typically an issue with your security profile. Your security profile is located under the Administrative Tab > User Security.  The member portal ...
Wed, 4 Sep, 2019 at 6:27 PM
How do I assign two teachers to my Religious Ed Classes?
Go to Church Maintenance select the teacher committee twice. Once where teachers are and the other where the Aide committee is specified. This will allow yo...
Thu, 5 Sep, 2019 at 11:13 AM
Why are our scheduled ministers not receiving their weekly reminders that they are scheduled to serve for the weekend?
There are 2 reasons as to why your ministers are not receiving notifications.   First, check the member records to be sure that the boxes Contact By Ema...
Fri, 6 Sep, 2019 at 11:17 AM
How do I submit an enhancement request to Gabriel?
To submit your feedback, simply click on the Suggestions tab on the right-hand side of the screen within the Gabriel Application.  Press the Suggestions but...
Wed, 11 Sep, 2019 at 8:07 AM