If you are trying to determine duplicate and/or member records for a single church then we suggest you download ALL family records and sort by the Last Name (Download Family and Member Data). This will identify any duplicate records quickly. The goal for each family record is to have a single Family ID whether they are in one church or they have multiple statuses’ across the Diocese. If you are part of a cluster and/or collaborative you will want to do this search by selecting the status of ALL and select My Churches.
The Family ID number is located in the Administrative tab in the Family Record. It is a unique number assigned to each family in the system and cannot be changed by the user.
You can also see the Family ID number in the families excel download reports as demonstrated below.
Please contact Customer Support if you need to merge duplicate records. firstname.lastname@example.org